At Arnoni, we strive to provide the best shopping experience for our customers. Please read our return policy carefully:

  1. Eligibility for Returns
    • Items can be returned within 7 days of delivery.
    • Products must be unused, unwashed, and in their original condition, with all tags and packaging intact.
  2. Non-Returnable Items
    • Intimate items such as lingerie, panties, and babydoll dresses due to hygiene reasons.
    • Sale items, gift cards, and accessories are also non-returnable.
  3. Return Process
    • To initiate a return, email us at support@arnoni.in with your order details and reason for return.
    • Our team will review your request and guide you through the process.
  4. Refund Policy
    • Refunds will be processed within 7-10 business days after the returned item is inspected.
    • Refunds for prepaid orders will be credited to the original payment method.
    • Cash on Delivery (COD) orders will be refunded via bank transfer after providing valid account details.
  5. Exchange Policy
    • We do not offer direct exchanges. Customers can return eligible products and place a new order.

For assistance, contact us at support@arnoni.in.